Return Policy

Hassle Free Return Policy - We value customer service and want to ensure our customers are satisfied. Because of this, we offer a 60 day hassle free return policy. Please read below to find out details.


If for any reason you are not satisfied with the merchandise you purchased from our site or catalog, you can return the merchandise within 60 days from the day received and we will refund your money excluding the shipping fee. Please email at contactus@rfdep.com or call us at 940-440-0455 before returning merchandise to obtain the correct return address for your package. The merchandise must be adequately packed and insured before returning and be in unused condition. Clearance products, gift certificates and bulk orders are nonrefundable. 

If an item is damaged, we will replace the item an no cost to the buyer as long as the buyer reports the damage within 5 days of receiving the product.

PROMOTIONAL OFFERS From time to time, we may provide promotional offers such as discounts or free services. The promotional offers are only valid from the time they are issued to the expiration date advertised in the ad. To take advantage of these offers a coupon code must be used when ordering. Customers can not use more than one coupon code per order (can not take advantage of two different promotional offers for the same order). Free shipping promotional offers are only valid for orders shipped within the contiguous U.S.A.

CUSTOMIZED & PERSONALIZED ORDERS We can not accept returns or issue refunds for customized merchandise. We will replace the merchandise if it is damaged at no cost to the buyer.

CUSTOMER SERVICE Customer Service telephone number 1-940-440-0455 If you have any questions please email us at contactus@rfdep.com